Terms & Conditions

Welcome to Vendi, from the House of AVR Swarna Mahal Jewellers. By accessing and using our website or making a purchase, you agree to the following Terms & Conditions. Please read them carefully before using the site or placing an order.

1. General

  • These Terms & Conditions govern all transactions made on www.vendisilver.com.
  • Vendi reserves the right to update or modify these terms at any time without prior notice.
  • Continued use of the website constitutes your acceptance of the revised terms.

2. Product Information

  • All jewellery sold under the Vendi brand is made of 925 Sterling Silver.
  • Product images are for reference only. Actual products may vary slightly in appearance due to lighting and screen settings.
  • Prices may change without prior notice. All prices are in INR and inclusive of applicable taxes.

3. Orders & Payment

  • Orders are processed only after successful payment.
  • We accept secure payments via credit/debit cards, UPI, net banking, and other digital modes.
  • Vendi reserves the right to cancel any order in case of technical issues, pricing errors, or product unavailability.

4. Cash On Delivery

  • COD orders up to ₹10,000 will have an additional COD surcharge of ₹200.
  • COD orders above ₹10,000 will have an additional COD surcharge of ₹400.

5. Partial COD

  • For orders worth ₹15,000 & above, customers must pay 50% advance to confirm the order.
  • The remaining 50% can be paid at the time of delivery through COD.
  • Orders will be processed only after advance payment confirmation, wherever applicable.
  • COD availability depends on the delivery location and courier service availability.

6. Shipping & Delivery

  • We deliver across India. Delivery timelines may vary depending on the shipping location and product availability.
  • Once dispatched, tracking details will be shared with the customer.
  • Vendi is not liable for delays caused by courier partners, weather conditions, or other unforeseen factors.
  • Free Shipping: Available on all orders above ₹999. (Shipping charge of ₹200 applies to orders below ₹999.)
  • Delivery Time: Standard delivery within 7 to 10 business days. Rare delays may occur due to unforeseen issues with our delivery partners.
  • During the campaign period, delivery timelines may be extended due to high order volumes.

7. Offers & Promotions

  • All offers, discounts, and promotional codes are valid for a limited time only and are subject to change without prior notice.
  • Offers cannot be combined with other ongoing promotions, discounts, or coupon codes unless explicitly stated.
  • Vendi reserves the right to modify or withdraw any offer at its discretion.

8. Campaign Terms & Conditions

  • Discounts may be applied automatically at checkout unless a specific coupon code is mentioned.
  • Campaign offers cannot be combined with any other ongoing promotions, discounts, or coupon codes.
  • No exchanges, returns, or refunds are applicable on items purchased during any campaign or promotional period.
  • The brand reserves the right to modify, extend, or withdraw the campaign at any time without prior notice.
  • Prices may vary based on market conditions, including fluctuations in silver rates.
  • All offers and discounts are valid only for the duration of the campaign, as communicated on official channels.
  • Campaign benefits are applicable only on selected products, unless otherwise stated.
  • Limited stock applies — once sold out, products may not be restocked under the same offer.
  • Order processing and delivery timelines may be longer due to high order volume during campaigns.
  • Participation in the campaign indicates acceptance of all the Terms & Conditions listed above.

9. Intellectual Property

  • All content on this website, including images, logos, designs, and text, is the property of Vendi.
  • No part of this website may be reproduced or used without written permission.

10. Privacy & Security

  • Customer data is handled with strict confidentiality. Personal information is used only for order processing, communication, and improving your experience.
  • Please refer to our Privacy Policy for more details.

11. Price Variation

  • Product prices may vary without prior notice based on changes in the prevailing silver rates

12. Contact

For any questions or support, please reach out to:
📧 online@vendisilver.com
 📞 +91 95003 56565
 📍 Vendi – From the House of AVR Swarna Mahal Jewellers